Reference

How detik88 Protects Your Privacy

Q: Can I see what data you have about me?

Yes. Email support@detik88.club or contact live chat and request a data subject access report. We'll send you a complete copy of your personal information, login history and transaction records within 30 days where local law permits.

We take your personal information seriously. This privacy policy explains what data we collect when you open an account, how we store it, and the rights you have…

Account securityData encryptionYour access rightsLocal payment safety

Explore Lobby Read FAQ

What This Policy Covers

detik88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This privacy policy applies when you create a detik88 account, log in from Bandung or anywhere else in Indonesia, and use our lobby, live tables, slots and sportsbook. We collect information you give us directly — your name, email, phone and address — plus data about

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how you use the platform, which games you open, and the devices you play on. Payment information you enter at deposit is encrypted and never stored on your device. We keep records to verify withdrawals, prevent fraud and meet local regulatory requirements where they apply. Your
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privacy rights depend on local law and where local law permits, you can request to see, correct or delete your personal data by contacting our support team.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET IN TOUCH

Contact Us About Your Privacy

Email Support Write to our privacy team at [email protected] with any questions about your data, account access or deletion requests. We respond within 24 hours on working days.

Live Chat Open the chat bubble in the lobby and ask about privacy or data access. Our team is available daily from 08:00 to 23:00 Indonesia time to help you.

Account Settings Update your personal information, review login history and manage your privacy preferences directly in your account dashboard under Security.

SECURITY & TRANSPARENCY

How We Keep Your Information Safe

Encrypted Connections

Every login, deposit and withdrawal travels through encrypted SSL channels. Your payment card or e-wallet details are never shown in plain text on your screen or stored in your browser history.

Data Retention

We keep your account data, transaction history and identity verification documents for as long as your account is active, plus five years after closure, to comply with local financial record-keeping rules.

Cookie Use

We use cookies to remember your login, track which games you play and show you relevant content. You can turn off non-essential cookies in your browser settings without losing core account access.

Third-Party Access

We share your data only with payment processors (DANA, OVO, GoPay, QRIS), game studios and legal authorities when required. We never sell your personal information to advertisers or marketing companies.

Your Access Rights

You can request a copy of all personal data we hold about you, update incorrect information or ask us to delete your account. Requests are processed within 30 days where local law permits.

Report a Breach

If you suspect unauthorized access to your account or believe your data has been compromised, contact support immediately via live chat or email. We investigate all reports within 48 hours.

Privacy Policy FAQs

We collect your full name, date of birth, email address, mobile number and residential address for identity verification. When you make a deposit, we also record which payment method you used (DANA, OVO, GoPay or QRIS) and the transaction amount, but never your full payment credentials.

We retain your account data, transaction records and identity documents for five years after closure to meet local financial regulations. After that period, we delete your information unless local law requires us to keep it longer.

Yes. Email [email protected] or contact live chat and request a data subject access report. We'll send you a complete copy of your personal information, login history and transaction records within 30 days where local law permits.

Only you and our authorized support team can view your account details. Game studios see only your username and game session data, not your personal information. Payment processors (DANA, OVO, GoPay, QRIS) see deposit and withdrawal records required to complete transactions.

We use cookies to keep you logged in, remember your game preferences and prevent fraud. You can disable non-essential cookies in your browser settings. Essential cookies for login and security cannot be turned off without losing account access.

Change your password immediately, then contact live chat or email [email protected]. Our security team will review your account activity, lock suspicious logins and help you regain control within 24 hours on working days.

No. We never sell, rent or share your personal information with advertisers, marketing agencies or data brokers. We share data only with payment processors to complete transactions and with legal authorities when required by law.

How detik88 Protects Your Privacy

Contact Us About Your Privacy

How We Keep Your Information Safe

Encrypted Connections

Data Retention

Cookie Use

Third-Party Access

Your Access Rights

Report a Breach

Privacy Policy FAQs

01 What information do you collect when I open an account?

02 How long do you keep my personal data after I close my account?

03 Can I see what data you have about me?

04 Who can access my account and transaction history?

05 Do you use cookies, and can I disable them?

06 What happens if I think my account has been hacked?

07 Do you sell my data to third parties or advertisers?

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